Privacy Policy

 

Welcome to SUDARSHI FASHIONS (accessible via https://www.sudarshi.com). We value your trust and prioritize the privacy of our visitors and customers. This Privacy Policy describes how SUDARSHI FASHIONS (“we”, “us”, or “our”), a sole proprietary firm located in Hyderabad, Telangana, India, collects, uses, stores, processes, and discloses your personal information when you visit, use, make a purchase from our website, or otherwise communicate with us.

By using our Website and Services, you explicitly consent to the collection, storage, and processing of your personal information as described in this Privacy Policy and agree to our Terms and Conditions. If you do not agree with these practices, please do not access or use our website. 

This Privacy Policy applies solely to our online activities and is valid for visitors, users, and customers of https://www.sudarshi.com. It governs data collected through the sale of our products, which include sarees, clothing material, personal accessories for women & children, artificial/imitation jewellery, semi-precious jewellery, and related accessories. It does not apply to any information collected offline or via channels other than this website.

 

We collect information that identifies or can reasonably be linked to you (“Personal Information”). Depending on how you interact with our website, we may collect the following categories of data:

• Contact Details: Your name, shipping address, billing address, phone number, and email address.
• Financial Information: Payment card details, transaction confirmations, and billing parameters necessary to process your orders securely through our third-party payment gateways. (Note: We do not directly store your complete credit/debit card numbers or CVVs).
• Account Information: Your username, password, order history, wishlist, and preferred settings if you choose to register an account with us.
• Transaction History: Details of items you view, add to your cart, or purchase, as well as returns, cancellations, or exchanges.
• Communications: Information you share when you reach out to us for customer support via email, chat, contact forms, or WhatsApp.
• Technical & Usage Information: Automatically collected log files including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, operating systems, referring/exit pages, and your clicking/navigation behavior on our website.

Like most e-commerce websites, we utilize “Cookies” and similar tracking technologies to enhance your browsing experience. Cookies allow our website to remember your cart items, speed up navigation, and customize content based on your preferences. You can configure your internet browser to refuse cookies or alert you when they are being sent; however, disabling cookies may prevent you from utilizing certain features of our site.

 

We process your Personal Information for legitimate business purposes in compliance with local regulations, including:

• Order Fulfillment: To fulfill purchases, process payments, arrange shipping, manage delivery tracking, and facilitate any returns, exchanges, or refunds.
• Customer Support: To communicate with you regarding your orders, account status, system updates, and to address queries or complaints.
• Personalized Experience: To analyze website performance, improve our catalog of clothing and accessories, and tailor product recommendations to your interests.
• Marketing & Promotions: To send promotional newsletters, seasonal offers, and marketing updates via email, SMS, or WhatsApp. You can opt-out of marketing communications at any time.
• Security & Fraud Prevention: To authenticate users, secure transactions, detect and prevent malicious, fraudulent, or illegal activities, and safeguard our operations.
• Legal Compliance: To comply with applicable statutory obligations, regulatory reports, tax requirements, and valid legal processes under Indian law.

We do not sell, trade, or publish your personal data to third parties. We may disclose your information to reliable third parties only in the following scenarios:

• Service Providers: With trusted partners who assist us in operating our business (e.g., website hosting platforms, logistics/courier services for order shipping, third-party payment processors, and automated marketing tools).
• Legal Obligation: If required to do so under the Information Technology Act, 2000, or in response to subpoenas, court orders, or requests from law enforcement agencies to investigate, prevent, or take action against suspected fraud or unlawful behavior.
• Business Transfer: In connection with any future merger, sale of firm assets, restructuring, or acquisition of all or a portion of SUDARSHI FASHIONS to another company.

We take all reasonable physical, electronic, and managerial security practices and procedures to preserve the integrity, confidentiality, and safety of your Personal Information against unauthorized access or alteration. However, please note that no transmission of data over the internet can be guaranteed as 100% secure.

 

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, maintain your account active, or comply with financial, tax, and legal retention obligations under applicable Indian laws.

 

Our platform does not knowingly collect personal identifiable information from children under the age of 13 to 16 (or the legal age of majority in your jurisdiction). Parents or guardians who believe their child has submitted personal details on our website are requested to contact us immediately so we can remove the data from our records promptly.

 

You have control over your data. You may review, correct, or update your personal account information directly on the website or by writing to us. If you no longer wish to receive marketing communications, you can click the “Unsubscribe” link provided in our emails or reply with an opt-out phrase on chat/messaging applications.

 

SUDARSHI FASHIONS reserves the right to amend, update, or modify this Privacy Policy at any time without prior notice to reflect changes in our operational procedures or updated regulations. Any changes will become effective immediately upon being posted on this webpage, indicated by a revised “Last Updated” date at the top.

 

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions, feedback, discrepancies, or grievances regarding our data practices or this Privacy Policy, please contact our designated Grievance Officer:

• Business Name: SUDARSHI FASHIONS
• Grievance Officer Name: [Insert Name of Grievance Officer, e.g., Sudarshi / Manager Name]
• Email Address: [Insert Email Address, e.g., privacy@sudarshi.com or support@sudarshi.com]
• Phone Number: [Insert Mobile/Phone Number, e.g., +91-XXXXX-XXXXX]
• Physical Address: [Insert Complete Office/Firm Address in Hyderabad, Telangana, e.g., Flat No, Street, Landmark, Hyderabad, Telangana, Pin Code]